Terms and conditions.
Artwork
Our artworks are handmade ensuring high quality artworks. Our photographs are printed on artist grade paper known for its exceptional quality and presentation. Each custom frame is hand constructed, ensuring a elegant framed artwork. Every artwork is sealed, certified and unique.
Prints
printed on artist grade paper. Comes without a frame and signed on the back. No limitation.
Return policy
Every piece is custom, which means it’s made to order. As a result, all orders are final as soon as they are placed. Therefore returns are excluded. In the rare event something arrives damaged, please notify us immediately within 24 hours of receiving your piece, with documented detailed images or videos and we will work to expedite you a replacement piece free of charge.
Please note we are not responsible for any artwork that has been unboxed and hung on your wall prior to consulting us with a defective issue.
Missing Orders
We are not responsible for any stolen or missing artworks that have been delivered to the shipping address with proof of delivery. Additionally, we are not liable for replacing artworks reported as not located outside of a 48-hour window from the documented delivery date.
Deleviry time
Due to a high demand, artwork orders take approximately 20 business days (4 weeks) to custom make and ship in the EU. USA and UK orders may take up to 6 weeks.
Fine detail
Our photographs are printed on acid-free, artist-grade Premium paper. Crafted to perfection we only use real wood covered with a teak finish. Each artwork is dry mounted behind scratch and UV resistant float glass. The certificate is fixed at the back of every artwork.
Customization & Black Label
We offer Black Label services for special high end clients with particular needs and exclusive size offerings outside of the exhibited selection. Please contact us for exclusive requests outside of our website offerings to inquire about custom sizes ranging beyond what is listed on our website.